At Eyez On The Prize Auto Spa, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, book our services, or communicate with us.
1. Information We Collect
We may collect the following types of personal information:
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Contact Information: Name, phone number, email address, and mailing address.
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Vehicle Details: Make, model, and service preferences when booking an appointment.
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Payment Information: When you purchase services, we may collect billing details, but we do not store credit card information—payments are processed securely via third-party providers.
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Website Usage Data: Information about how you interact with our website, such as IP address, browser type, and pages visited.
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Communications: Any messages, inquiries, or feedback you provide through contact forms, phone calls, or emails.
2. How We Use Your Information
We collect and use your information for the following purposes:
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Service Fulfillment: To process bookings, provide auto detailing services, and manage appointments.
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Customer Support: To respond to inquiries, send confirmations, and provide service updates.
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Marketing & Promotions: To send special offers, promotions, and updates if you opt-in to receive them.
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Website Improvement: To analyze website traffic and enhance the user experience.
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Legal Compliance: To comply with applicable laws and regulations.
3. How We Protect Your Information
We implement security measures to protect your personal information, including:
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Secure Payment Processing: We use encrypted third-party payment processors.
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Access Controls: Only authorized personnel have access to customer data.
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Data Encryption: Sensitive data is transmitted using SSL encryption.
Despite these precautions, no online data transmission is completely secure. We encourage you to take steps to protect your own information.
4. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share it in the following cases:
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Service Providers: We may share data with third-party vendors (e.g., payment processors, scheduling platforms) to fulfill our services.
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Legal Requirements: If required by law, we may disclose information to authorities.
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Business Transfers: In the event of a merger, sale, or business restructuring, your information may be transferred as part of the transaction.
5. Cookies & Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance user experience and analyze site performance. You can adjust your browser settings to disable cookies, but this may affect website functionality.
6. Your Rights & Choices
You have the right to:
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Access & Update Information: Request access to or corrections of your personal data.
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Opt-Out of Marketing: Unsubscribe from promotional emails at any time.
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Request Data Deletion: Ask us to delete your personal information, subject to legal obligations.
To exercise these rights, contact us at [Your Contact Email].
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.
8. Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date.