Welcome to Eyez On The Prize Auto Spa! By using our website or booking our services, you agree to comply with the following Terms and Conditions. Please read them carefully.

1. General Terms

• These terms apply to all users, customers, and visitors of Eyez On The Prize Auto Spa.

• By accessing our website or booking a service, you agree to these terms. If you do not agree, please do not use our services.

• We reserve the right to update or modify these terms at any time. Updates will be posted on this page with the revised date.

2. Services & Appointments

• Service Availability: Our detailing services are available in Charlotte, NC, and surrounding areas, including Huntersville, Mooresville, Cornelius, and Concord.

• Appointments:

  • Bookings can be made online, by phone, or in person.

  • A confirmation will be sent once the appointment is scheduled.

• Cancellations & Rescheduling:

  • Cancellations must be made at least 24 hours in advance.

  • Same-day cancellations or no-shows may result in a fee.

3. Pricing & Payments

• Pricing: All service prices are subject to change without notice. Final pricing may depend on vehicle size, condition, and selected services.

• Deposits: Some services may require a deposit at the time of booking. Deposits are non-refundable but can be applied to rescheduled appointments.

• Payments: We accept cash, credit/debit cards, and digital payments. All transactions are processed securely.

• Refunds: Due to the nature of our services, all sales are final. If you are unsatisfied with the service, please contact us within 24 hours for resolution.

4. Customer Responsibilities

• Please remove all personal belongings from your vehicle before your appointment. We are not responsible for lost, stolen, or damaged items.

• If your vehicle contains excessive dirt, pet hair, stains, or odors that require additional work, extra charges may apply.

• We are not responsible for pre-existing damage to your vehicle’s paint, upholstery, or interior.

5. Liability & Warranty

• Eyez On The Prize Auto Spa will take all reasonable precautions while working on your vehicle. However, we are not liable for:

  • Damage caused by pre-existing conditions (e.g., weak paint, rust, cracked windows).

  • Mechanical issues that arise during or after service.

  • Any damage caused by cleaning products used as part of our standard process.

• Our ceramic coatings, paint correction, and other protective treatments come with a limited warranty. Warranty details will be provided at the time of service.

6. Website Use & Content

• Intellectual Property: All website content, including text, images, logos, and service descriptions, is the property of Eyez On The Prize Auto Spa.

• User Conduct: You agree not to misuse our website, including:

  • Attempting to hack, damage, or disrupt site functionality.

  • Using any content without permission.

• Third-Party Links: Our website may contain links to third-party sites. We are not responsible for their content or policies.

7. Privacy Policy

Your privacy is important to us. Please review our [Privacy Policy] to understand how we collect, use, and protect your data.

8. Governing Law

These terms are governed by the laws of North Carolina, USA. Any disputes must be resolved in the appropriate courts of Mecklenburg County, NC.